As an organisation, Concerto Analytics is committed to a high standard of governance around information security. Concerto users and the wider Concerto Analytics partner network can take confidence in knowing that there are strict controls in place to limit the exposure of confidential information (user data) to employees. Only when it is absolutely necessary to provide support to a user and/or partner, may senior or technical staff require access to user information. On top controls within Concerto's product design and function, Concerto Analytics keeps employee access logs and performs recurring audits to enforce information security procedures.
Concerto Analytics is proud to be an ISO27001 certified entity. A copy of our certificate or Statement of Applicability can be provided upon request to your Partner Manager. If you do not know your Partner Manager, or are a non-partnered user, then please put through your request to our support team at firstname.lastname@example.org.